How does your Weekend rate work?
Our weekend hire rate covers pick-up after 4pm on Friday and return before 8am on Monday — one simple rate
The machine has broken down, what should I do?
If you run into any issues with a machine, give us a call right away. Our team will assess the
Will I be charged a cleaning fee if I return the machine dirty?
Yes — If equipment comes back muddy or heavily soiled, a cleaning charge will be added to cover the extra
How do I know if I can tow behind my vehicle?
You’ll need to check your vehicle’s tow bar rating and whether the trailer is braked, as this can affect the
I need it for an extra day or two, can I hold onto the machine until I’m finished?
We understand that jobs don’t always go exactly to plan! If you need to keep the machine for an extra
What if I go over the included daily hours on a machine hire?
No worries — getting your job done is what matters most! We’ll simply check the total hours used during your
What happens if I am running late to get back to the hire yard?
If you're delayed returning your hire, please give us a call — we’re happy to wait where possible.If you’ve been
What is a Damage Waiver?
Damage Waiver is an additional charge (10%) in equipment rental agreements that waives the right of a rental company, (Ultraquip
What are your opening hours?
7am to 5pm Monday to Friday